PRIVACY POLICY
General Information
The GDPR is the new European regulation for the protection of personal data, which will replace the Directive 95/46/EC and will be enforced throughout the European Union on the 25th of May, 2018. The goal of the GDPR is to harmonize and enhance the protection of privacy and confidentiality, as well as of the respective personal data within the European Union. In order to ensure that we conform to the GDPR requirements and that we process your data fairly and lawfully, we need you to provide us with your respective consent.
ROUSSAS VASSILIOS WINERY, as you know, is a Greek company, therefore, as it is located within the European Union, it is obliged to collect and process any personal data according to the GDPR rules. Even in case you are not located within the EU, we have to make sure your personal date remain protected.
Categories of the personal data we collect from you:
The personal data we can legally keep for you is your first and last name, your phone number, your email address, and your interests in certain areas of services provided by us, and you will be receiving information via phone, e-mail, sms, or viber contact e.t.c.
Access, Correction, Deletion and Process Inversion Rights
In case you have created an account on the website, you are entitled to access or correct your personal information, by logging-in to your account entering your e-mail and the password you set when you created your account.
In any case, you have the right to access, correct or delete your personal information, and to deny the processing of your details, by contacting us, via phone, at any time from 10:00 to 18:00, Monday to Friday, at: 24 211 05 197 or via our e-mail address: info@roussaswine.gr
In case you do not wish to receive any advertising e-mail, sms, viber messages, or any newsletters, you have the right to unsubscribe from the recipients list, using the link provided at the bottom of the e-mails sent by our company.
People under age can access the website only with the consent of the legal representatives or guardians thereof.
Personal Details Management by our Company
Data Collection Methods
At the time of your registration to the website, we collect your personal details, using contact forms, promotional forms etc. We may receive your personal information by various other sources as well. We may collect this information when you provide them at a cash register or at one of our stores, on our website, on our social networking platforms, or during some of our events or promotional activities.
All of the above are applicable, with your previous consent being a mandatory prerequisite.
How we Use your Data
We use your data, by sending you newsletters, sms, viber, email messages, update information about our company’s activities and achievements, as well as invitations to various events. The legal basis for the processing of your personal data is your CONSENT. In principle, as mandated by the GDPR, we assure you that we will not disclose your personal data to any third parties. In exceptional circumstances, we could disclose your personal data to any companies providing services to us, e.g. marketing and IT services, which will be operating on our orders and under our written guidance and will not be allowed to use your personal data for their own benefit or to disclose your personal details to any third parties. Furthermore, we will use your personal data in order to inform you about commercial offers concerning our services, promotional of advertising activities, until any such time you decide to unsubscribe from our recipients list. You may choose to unsubscribe at any time, by clicking on the “unsubscribe” link, at the bottom of this communication by our company.
Personal data security and confidentiality
ROUSSAS VASSILIOS WINERY has made significant efforts to take all necessary precautions in order to keep your personal data confidential and secure, and to prevent the distortion, alteration and damage thereof as well as any unauthorized third party access thereto. The technical and organizational security measures include cutting-edge technology. Nevertheless, the company cannot control the risk related to the Internet operation, therefore you are asked to pay attention to any potential dangers concerning the use and operation thereof.
Personal Data Use
We keep your details for as long as your interaction with us lasts, unless we are obliged to keep the information for a longer time based on a contract we may have entered into with you or unless it is provided by law or required by any judicial process. Provided we have your previous consent, we may use the information you provide us to:
- Inform you of our new provided services.
- Respond to your requests.
- Contact you about your participation to special events, various promotional activities, contests, lotteries, programs, research and other promotions.
- Operate, evaluate and improve our business (including new services development, existing services enhancement and improvement, communication management, services analysis, data analytics and financial, auditory and other internal operations).
- Our policies conform to the applicable legal requirements.
We may, also, use the information in other ways, of which we will specifically notify you during the collection thereof.
Information we Share
We do not sell nor disclose personal information we collect about you, with the exception of the below described cases.
We may share your personal information with our partners, for the purposes described in the Company’s Personal Data Protection Policy.
Moreover, we reserve the right to transfer the personal information we have about you, in case we sell or transfer our business or our assets in whole or in part. In case such a sale or transfer is executed, we shall make reasonable efforts to direct the assignee to use any personal information you have provided us in a way consistent to our Personal Data Protection Policy. Following such a sale or transfer, you may contact the entity to which your personal data will be transfered for any questions regarding the processing of such information.
Your Rights and Choices
We offer you certain choices regarding the personal information we collect from you, such as concerning the way we use this information and the way we contact you. To update your preferences, ask us to remove your information from our mail lists or submit a request, please contact us as mentioned below.
Email Opt-Out
You may, at any time, ask us to not send advertising communication via email, by clicking on the unsubscribe link you will find within the advertising email you receive from us or by contacting us as mentioned below. Furthermore, you may be excluded from receiving advertising emails by our Company, by sending us an email at info@swan.com.gr.
Post Mail Opt-Out
You may ask the Company to stop sending you advertising messages via post, by following the instructions that may be included in a certain promotional activity. You may also ask to forbid us to send advertising material to you by post, by contacting us as mentioned below.
Consent Withdrawal
You may withdraw the consent you have provided us at any time, or object for legal reasons at any time, to the processing of your personal information. We will implement your preferences within a reasonable time. In certain cases, the withdrawal of your consent for the usage or disclosure of your personal information may mean that you will not be able to take advantage of one of our services.
Personal Data Review, Update and Modification
Subject to the applicable law, you may have the right to ask to access and receive details regarding the personal information we keep about you, to update and correct inaccuracies in your personal data, and to ask the blocking or deletion thereof, as needed. The right to access personal information may be limited in certain cases by the requirements of local legislation. You may ask to review, change or delete your personal details, by sending as an email at info@roussaswine.gr
How we Protect Personal Data
We maintain appropriate administrative, technical and physical safety measures, designed to protect the personal details you provide to us, from any accidental, unlawful or unauthorized destruction, loss, modification, access, disclosure or use.
How to Contact Us
For any questions or comments hereabout, or if you would like to update the information we have about you or your preferences, or even if you disagree with the way we keep your personal data, please contact us by phone at 24 211 05 197 or by email at info@roussas.gr
